FAQ

These Terms of Service provided by REAL AUTHENTICATION, Inc. to the buyer (you) shall constitute an agreement for services rendered. The Terms of Service contained is a legally binding contract in which you, the buyer, will be entering should you choose to purchase and have your item(s) serviced through the online electronic portal by REAL AUTHENTICATION, Inc. You, the buyer, agree the right to forfeit any right to photos or information submitted as they will then become the property of REAL AUTHENTICATION, Inc. Please review the Privacy Policy to gain information about personal information obtained by REAL AUTHENTICATION, Inc.

Should REAL AUTHENTICATION, Inc provide a service to you, the buyer, the Agreement is solely and only based on the terms of Service provided by REAL AUTHENTICATION, Inc. The Terms of Service will only become valid should REAL AUTHENTICATION, Inc. accept and to be paid in full for a service or services rendered. REAL AUTHENTICATION, Inc. reserves the right to refuse, deny or cancel a purchase or order at the companies own discretion without warning.

Services provided by REAL AUTHENTICATION, Inc. are provided by knowledgeable and skilled professional experts with years of training, learning and hands on experience of over 500K designer items. The determinations of each service provided is the opinion and or determination by a skilled expert authenticator under the Corporation. The services provided are based upon the buyers (you) purchase order information provided; that being photos and description of each item submitted. The buyer, you, has the right to seek a second evaluation with a separate company.

REAL AUTHENTICATION, Inc. does not make or provide any warranties or insurance about the reliability and accuracy for the outcome of the order or service.

REAL AUTHENTICATION, Inc. is in no way and shall not be held accountable, liable or responsible for any loss should the opinion of REAL AUTHENTICATION, Inc. regarding an order or service be disagreed upon at any time by a second

non-affiliated opinion or third party opinion.

A service will ONLY be provided with the must following items provided by you, the buyer: a cleared paid in full  payment, visible, accurate, unaltered and relevant photos of and for the item needing a service, proper and correct

contact information. 

A service provided by REAL AUTHENTICATION, Inc. will not be provided or held accountable or

liable should any of the information provided by you, the buyer, not be provided with in the time frame of the purchase or thereafter. The buyer, you, are responsible and accountable for the information submitted to REAL

AUTHENTICATION, Inc. and to look over and approve all information requested by REAL AUTHENTICATION, Inc. such as contact information and photos before submitting for a service or order.

The buyer understands and agrees the images provided for the initial service or order may be placed and used within the report to show and provide authenticity. The buyer, understands and agrees that REAL AUTHENTICATION, Inc. is

in no way affiliated with the purpose of any third party media should it be brought forth from any service or documentation materials provided. The services offered by REAL AUTHENTICATION, Inc. are priced accordingly. 

The prices provided by REAL

AUTHENTICATION, Inc. are not nor ever negotiable. REAL AUTHENTICATION, Inc. reserves the right to reevaluate, change or alter the pricing of any service at anytime. An order or service purchased or submitted will only be responsible for the amount owed at the time of purchase and can not or will not be altered should pricing change after

the time of submission.

REAL AUTHENTICATION, Inc. will not refund any service or order purchased should the item be found or determined counterfeit or 'fake'. Should REAL AUTHENTICATION, Inc. determine the item in question 'unable to authenticate' a refund will be issued in the same payment method as the original order was purchased. REAL AUTHENTICATION,

Inc. will not refund any service or order purchased should the buyer not be able to provide accurate and visible photos with in 3 days including requested additional photos.

REAL AUTHENTICATION, Inc. reserves the right to legal action should the buyer use, reproduce or make copy of or provide a Certificate of Authenticity, Written Statement, Identification or Appraisals for an item or items that are not

related to the original Certificate provided. At the time of alteration, the Certificate will become null and void and REAL AUTHENTICATION, Inc. will not be held accountable or liable for the outcome of third party or buyers actions and/or decisions as the agreement shall be terminated between the buyer and REAL AUTHENTICATION, Inc.